User:Eric Martz/Getting email from Proteopedia: Difference between revisions
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If you have been unable to receive emails from Proteopedia.Org<ref>The Proteopedia Staff | <!--<center><table cellpadding="10" style="background:#ffffb0;" width="80%"><tr><td> | ||
February, 2016: We believe that all email systems can now receive messages generated by Proteopedia. The instructions below should no longer be necessary. If you believe you are having a problem receiving emails from Proteopedia, please let us know: [[Image:Contact-email.png]] | |||
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If you have been unable to receive emails from Proteopedia.Org<ref>It appears that the email systems of some educational institutions block mail sent by proteopedia.org. If you are at such an institution, and your IT support team has not whitelisted proteopedia.org, you will need the workaround on this page.</ref><ref>The Proteopedia Staff confirmed (January, 2016) that some email systems did not receive emails sent from Proteopedia.Org. One such system was yahoo.com. In contrast, we know that gmail.com accepts our emails. We believe the problem was with Proteopedia, not with yahoo.com. We believe this problem was fixed by late January, 2016.</ref><ref>[[User:Eric Martz|Eric Martz]] is an administrator at Proteopedia.Org who is in charge of approving and creating new accounts in January, 2022 (since April, 2009).</ref>, and therefore your request for an account has not been approved, here is a workaround. | |||
Before doing this, carefully check your '''spam/junk email box''' for messages from Proteopedia. If you find them, mark them as "not spam" or "not junk" and then you do''' not''' need to do what follows. | Before doing this, carefully check your '''spam/junk email box''' for messages from Proteopedia. If you find them, mark them as "not spam" or "not junk" and then you do''' not''' need to do what follows. | ||
==Use Gmail.com== | ==Use Gmail.com== | ||
:1. Create a new email account at '''gmail.com'''. It is free. (We know that gmail.com will accept messages from Proteopedia.) | |||
::If you already have a gmail account, you may use it but be sure to '''empty the spam mailbox''' first. | ::If you already have a gmail account, you may use it but be sure to '''empty the spam mailbox''' first. | ||
:2. Request a new account at Proteopedia, using your gmail address. | |||
::'''Add a period/dot (.) at the end of your name''' to make it different from your previous account request. (We will also use the period to clean out your old request from our server.) | ::'''Add a period/dot (.) at the end of your name''' to make it different from your previous account request. (We will also use the period to clean out your old request from our server.) | ||
:::If your first request was for "Eric Martz", make the new name "Eric Martz'''.'''" (See note<ref> If you do not change your name, Proteopedia will deem your request to be a duplicate, and reject it automatically. We have verified that simply adding a period at the end of your name makes it acceptable as a "new name" to Proteopedia.</ref>) | :::If your first request was for "Eric Martz", make the new name "Eric Martz'''.'''" (See note<ref> If you do not change your name, Proteopedia will deem your request to be a duplicate, and reject it automatically. We have verified that simply adding a period at the end of your name makes it acceptable as a "new name" to Proteopedia.</ref>) | ||
:3. Carefully look for a message from account@proteopedia.org. You '''must''' confirm your email address from a link in this message. If you do not receive this message right away, open "More" and look in your Spam box (and mark messages from Proteopedia as "not spam"!). | |||
:4. After you confirm your email address, your account will be created (not immediately, but usually within 24 hours, by a human being) and you will receive a second email containing your password. Remember to look in your Spam box. | |||
==Forwarding== | ==Forwarding== |